Policies
Booking & Cancellation Policy
Please read before booking. Acknowledging this policy is required to complete your reservation.
Your appointments are incredibly important to me, and that dedicated time is reserved exclusively for you. I understand that life happens and schedules change; however, when an appointment is missed or canceled without enough notice, it deeply impacts my business and prevents waiting clients from getting into the chair.
48-Hour Cancellation & Rescheduling
I kindly request at least 48 hours' notice for any cancellations or rescheduling.
- 24–48 hours before: fee equal to 50% of the scheduled service cost
- Less than 24 hours before: fee equal to 100% of the scheduled service cost
No-Call, No-Show
Missing an appointment without any prior text, call, or email is a “No-Show” and is charged 100% of the scheduled service cost to the card on file. Repeated no-shows or late cancellations require a non-refundable deposit or full prepayment before booking future appointments.
Late Arrival Grace Period
A 15-minute grace periodis offered; please text if you're running behind. More than 15 minutes late may mean a shortened service or reschedule. A reschedule due to tardiness is treated as a late cancellation subject to the 100% fee.
Credit Card Required
A valid credit card must be securely saved on file at booking to reserve your appointment window. Your card is not charged upfront beyond the deposit and is only used in the event of a policy violation.
“Thank you so much for respecting my time, my 13-year craft, and the stability of my studio space!”
— Tiffany